Menu
Reply
TaniaDean
  • 3
  • 0
  • 0
Joining in
159 Views
Message 1 of 3
Flag for a moderator

What’s the email address to send a complaint please?

Has anyone got the email address to send complaints too? They make it so difficult to get in touch with them and I’m fed up of being passed around all the teams with no resolution. 
thanks

Tags (1)
0 Kudos
Reply
dannylau
  • 11.1K
  • 901
  • 2.48K
Very Insightful Person
Very Insightful Person
154 Views
Message 2 of 3
Flag for a moderator

Re: What’s the email address to send a complaint please?

There is no email address, you can sign in and submit your issue 

https://www.virginmedia.com/shop/contactus/make-a-complaint

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
enlli
  • 7.04K
  • 1.11K
  • 1.98K
Very Insightful Person
Very Insightful Person
153 Views
Message 3 of 3
Flag for a moderator

Re: What’s the email address to send a complaint please?

Simple answer. There isn't one.

You have to follow the written complaints procedure outlined on the website 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply