Hi there I signed up to virgin oommph which included an unlimited sim but still not received this yet. I get installed today but I'm concerned that in the 2 weeks since I registered to join I have not received anything
I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.
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Thanks for your post and welcome to the community forums. I will send you a PM to check on the SIM status for you.