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Leesha93
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Welcome email received but no contract

I made an order today for a mobile contract with yourselves I am a completely new customer to virgin. When placing order it said I needed to have more checks and I’ll receive an email. I then received an email to verify my email and then another one saying  “Your In, welcome to the gang” I’m not sure if this means Iv been accepted or not ? 

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Paul_DN
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Re: Welcome email received but no contract

Hi Leesha93,

 

Thank you for reaching out to us in our community, I am sorry you hadn't hear anything in regards to your order. As it has been over a week since you last post have you since managed to get this resolved.

 

Regards

 

Paul.

 

 

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