For the last few weeks I have had really poor signal, especially inside my house. Prior to the beginning of January, it never seemed to be an issue but the last few weeks it's been really noticeable. It's gotten so bad that I can't move around my house when on a call and have to constantly put my phone on airplane mode for around 10 seconds, turn it back off and hope that it will find signal.
Wi-fi calling sometimes isn't an option as it drops in and out.
I firstly called 789 and they advised me that it could be because of work on the 5G masts so they told me to turn off '5G auto' in my mobile data settings and change it to 4G so that my phone isn't constantly looking for 5G.
This made no change and it just seemed to be the same so I set up a chat with the Apple store to see if it could be the phone. After doing their tests, they discovered that there was nothing wrong with the phone so must be the network.
I called Virgin back and they sent me a new SIM. I activated it yesterday but it still isn't great. When I check their coverage checker, they say that 4G coverage in my postcode is 'Excellent' however I can only get 3G and only around 1 or 2 bars and that isn't consistent.
Any suggestions would be grateful!!