I am still waiting on a replacement handset for my 80 year old dad! Its been nearly 2 weeks now and hes not had a phone all thanks to changing over to a SIM which my dads older mobile does not accept! How much longer ? I was told 2 days then 5 days and now up to 10 days as theres a high demand! Come on! My dad needs his mobile and tbh im feeling fobbed off now!