Virgin, I’m applying for a mortgage and keep getting declined because apparently I’m in arrears to you for £86.00 dating back to April 2018. This is news to me! The last bill I have from you shows my account in credit and I’ve never been contacted since. I need to get this sorted ASAP. Please contact me urgently.
I am sorry to hear about the issues you're experiencing when trying to apply for a mortgage, I can appreciate that at a stressful time it is not needed. Can I confirm with you what the arrears relating to, is this for media of mobile?
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
1 arrears does not kill a Mortgage application. You need to be aware of this.. Someone who has been bankrupt can get a Mortgage 3 years after discharge with that on their record still - trust me there is something else also/instead of