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Voicemail

Saintduce
Joining in

My mobile signal drops out and then as soon as it reconnects, I get a voicemail notification saying that I have a voice mail, when I call I'm told that there is no new mail. This is very frustrating. 

3 REPLIES 3

Carley_S
Forum Team
Forum Team

Hi @Saintduce 

Welcome to the community forums. 

Sorry to hear that you're having issues with your voicemail at this time. Can you advise what make and model phone you have?

Here to help 🙂
Virgin Media Forums Agent
Carley

I'm using an Honor 8X

Thank you for confirming this @Saintduce  

Can you try dialling your voicemail, then select Option 3 for settings and features and then option 2 to manage your message alerts. Turned off message alerts by selecting option 1 and let us know if this helps at all in resolving this. 

Here to help 🙂
Virgin Media Forums Agent
Carley