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Maxfactor
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Voicemail

Now that Virgin Mobile uses Vodafone network surely it should be easier to turn on and off voicemail as it is on Vodafone!

1211 to activate and 1210 to de activate on VF

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Natalie_L
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Re: Voicemail

Hi Maxfactor, 

 

Thank you for posting to the Community. 

 

We do offer the option to remove/turn off the voicemail service if you wish to do so.

Information on how to do this can be found here

 

If you have any questions or further concerns, please do get back in touch.

 

Thanks 

 

 

 

 

Nat
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enlli
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Re: Voicemail


@Maxfactor wrote:

Now that Virgin Mobile uses Vodafone network surely it should be easier to turn on and off voicemail as it is on Vodafone!

1211 to activate and 1210 to de activate on VF


Just to say that Virgin only use Vodafone for signal, everything else is done on there core network which is entirely separate from Vodafone's.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
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Re: Voicemail

Hi @Maxfactor

enlli is absolutely correct in the previous statement.  In regards to the voicemail.  Have you been able to follow the advice of my colleague?

Regards


Lee_R

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Maxfactor
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Re: Voicemail

Yes I know you can turn on &off voicemail by signing into my account.

I was just wondering if there was a quick why of doing at as there is on Vodafone and o2.

Thank you for participating 

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Lee_R
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Re: Voicemail

Enjoy the rest of your weekend Maxfactor.  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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cle66y
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Re: Voicemail

Not had a reply regarding extending ring before voicemail kicks in.

Turning off the voicemail is not really a solution for some reason the codes to extend rings are not working so still waiting for a solution.

Thanks.

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Beth_G
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Re: Voicemail

Hi cle66y,

 

I'm afraid that we are unable to extend the number of rings for mobiles, like we can for landlines.

 

I'm sorry for any inconvenience caused.

 

Beth

Beth
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