Menu
Reply
kissofdeath
  • 9
  • 0
  • 0
Joining in
286 Views
Message 1 of 6
Flag for a moderator

Voicemail

Received a voicemail today but cannot access it as I am abroad and have locked the pin trying to guess it( dont remember setting one), so need it resetting

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
279 Views
Message 2 of 6
Flag for a moderator

Re: Voicemail

Hello @kissofdeath,

 

Welcome back! Thank you for posting.

 

I am sorry to see this.

 

I was unable to locate an active account for you, have you recently got a new phone number/phone?

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
kissofdeath
  • 9
  • 0
  • 0
Joining in
274 Views
Message 3 of 6
Flag for a moderator

Re: Voicemail

Yes, in my wifes name Sharon

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
257 Views
Message 4 of 6
Flag for a moderator

Re: Voicemail

Hello @kissofdeath,

 

Is the account in your wife's name? We would need to speak with the account holder to give a pin out.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
kissofdeath
  • 9
  • 0
  • 0
Joining in
256 Views
Message 5 of 6
Flag for a moderator

Re: Voicemail

Her email is [REMOVED]

Thanks

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
246 Views
Message 6 of 6
Flag for a moderator

Re: Voicemail

We are unable to allow personal information on a public thread @kissofdeath.

 

Can you ask your wife to post on the forums page and respond to this post? 

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply