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stevec5
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Voicemail

How can I turn off / disable / get rid of voicemail on my mobile?  I don't want people talking at me if I don't answer my phone.

Many thanks Steve

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enlli
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Message 2 of 9
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Re: Voicemail

Log into your mobile online account, and head to "Manage My Services", you can turn voicemail off there.

Ring 789 and request voicemail to be turned off.

Alternatively hang on here for a response from a staff member who may offer to turn it off for you.

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stevec5
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Re: Voicemail

Many thanks Enlli,

I'm not sure I have a mobile online account and if I have I don't know how to access it. I will hang on in the hope a staff member can turn it off for me.
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enlli
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Message 4 of 9
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Re: Voicemail

https://www.virginmedia.com/help/virgin-mobile-account-register

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stevec5
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Message 5 of 9
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Re: Voicemail

Sounds simple but so am I

Go to page
Enter phone number
receive a text with a code
Enter code
get to page wanting a password with the following statement.
"To verify your account, please enter your password. This is a series of numbers and letters, that you created over the phone when your account was set up."

I'm trying to set up an account and haven't had a phone call or set up a series of numbers and letters.

Technology and me don't mix well !
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stevec5
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Message 6 of 9
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Re: Voicemail

Sounds simple but so am I.

Follow link above
Enter phone number
Receive a text with a code
Enter code
Get sent to a page requesting password with the following:
"To verify your account, please enter your password. This is a series of numbers and letters, that you created over the phone when your account was set up."

I'm trying to set up an account and haven't had a phone call to set up a series of numbers and letters.

Technology and me don't mix well.
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Gareth_L
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Message 7 of 9
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Re: Voicemail

Hello stevec5

I can help with this if you wish me to 

We can look at turning off from here for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Message 8 of 9
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Re: Voicemail

Hello stevec5

Don't worry about you and technology not mixing well

I have removed the Voicemail option from your account now 

It might require you to switch your phone off and back on again

No one is able to talk at you anymore 

Gareth_L

 

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stevec5
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Message 9 of 9
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Re: Voicemail

Many thanks Gareth.
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