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katelnorth
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Voicemail requiring pin

Hi - same question as previously in forum - my daughter is currently in Germany (phone/contract is in my name) and has received a voicemail which requires a pin to unlock, but we never set a pin (didn't need one from UK, so didn't realise we would from abroad). Any help resetting pin appreciated.  Thanks.

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Zak_M
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Re: Voicemail requiring pin

Good morning @katelnorth

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with the voicemail pin. 

 

We can look into getting this sorted for you.  I am going to drop you a PM so that we can get some account information. 

 

Kind regards,

Zak_M

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