Virgin Media Community

[JanM4348]

Help I can't find the mobile number to phone have several voicemail alerts on holiday in Spain haven't got a pin

[Matthew_ML]

Hey JanM4348, thank you for reaching out and a warm welcome to the community I am sorry to hear you are having some voicemail issues whilst in Spain.

Did you set your voicemail up before you went to Spain, if not unfortunately you won't be able to access voicemails until you are back in the UK.

Any voicemails needs to be set up before you leave the UK for it to work overseas. Thanks 

[JanM4348]

I have forgotten my pin number for voice mail needs resetting as I am locked out. I cant find a phone number that connects. Help any ideas?

[Matthew_ML]

We can look at resetting for your pin and get this sent to you but whilst you are in Spain we can't promise this will work.

I will send you a PM now, please look out for the purple envelope. Thanks