Menu
Reply
MrsOverall
  • 1
  • 0
  • 1
Joining in
254 Views
Message 1 of 3
Flag for a moderator

Voicemail pin

I seem to have an increasing number of voicemail messages but I can't access them now I'm in France. I have absolutely no memory of ever setting up a pin for this service.  Calling 7890 just leaves me holding for a suggested 45 minutes. No way!

Please help. It might be the ferry company cancelling my crossing!

enlli
  • 7.43K
  • 1.18K
  • 2.1K
Very Insightful Person
Very Insightful Person
242 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Voicemail pin

Until a member of the team gets here to set a temp pin (They will need your account details) can you not phone the ferry company? I'm sure I've phoned both Brittany Ferries and DFDS when in France on different occasions.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Melissa_F
  • 2.85K
  • 161
  • 230
Moderator
Moderator
157 Views
Message 3 of 3
Flag for a moderator

Re: Voicemail pin

Hi MrsOverall, 

 

Thanks for your post and welcome to the community.


Apologies that you're having problems accessing your voicemail due to a pin restriction.

 

Don't worry I can help you with that, so I'll pop you a private message now.

 

Thanks

 

Melissa

0 Kudos
Reply