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Zoie_P
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Message 81 of 313
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Re: Voicemail pin while abroad

Thanks for messaging with me Mopa.

I am sorry you would prefer a call, as provided in the PM here are the following numbers you can reach us on:

Mobile customer service : 0345 454 1111

Text: +44753 305 1809    
Mobile from abroad:+44 7953 967 967

 

Zoie

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Katyc
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Re: Voicemail pin while abroad

I’m abroad and trying to access voicemail, but hasn’t set up a pin.

can anyone help?

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Megan_L
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Re: Voicemail pin while abroad

Hi Katyc,

Thanks for using the forums to get this issue with your voicemail services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.

We can reset your voicemail, that's not a problem. As you're out of the UK at the moment it can take some time for the change to process.

But we will of course try to get it sorted for you now. I'll send you a PM so we can get started. 

Thanks,

Megan_L

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Smeghead69
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Re: Voicemail pin while abroad

No one came back to me.... is anyone able to help me with my pin?

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Corey_C
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Re: Voicemail pin while abroad

Sorry to hear this, Smeghead69, I've sent you a private message to confirm your mobile account details.

 

Cheers,

Corey C

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FergusD
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Re: Voicemail pin while abroad

Hello,

I am yet another customer with this Voicemail PIN problem while abroad.  Can a member of the team help?

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Megan_L
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Re: Voicemail pin while abroad

Hi FergusD, 

Thanks for using the forums to get this issue with your voicemail services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.

I hope you're enjoying your time abroad! We can certainly try to help reset your PIN. 

I'll send you a PM now so we can get this done for you 🙂

Speak soon,

Megan_L

Masciek
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Re: Voicemail pin while abroad

I urgently need to access my voicemail but it’s asking me for PIN number, I never set up one. My voicemail is locked now. Please help. 

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Steven_L
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Re: Voicemail pin while abroad

Hey @Masciek,

 

Welcome to the community and thanks for taking the time to post here on our forums.

 

I can get this looked into further for you but would need for you to pass account security to do this, I will send over a private message now and we can get this done for you.

 

Regards,

Steven_L

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Steven_L
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Re: Voicemail pin while abroad

Thanks for confirming your details @Masciek.

 

Did you receive the text messages yesterday evening with the new voicemail pin?

 

Regards,

Steven_L

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