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Message 11 of 22
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Re: Voicemail pin while abroad - moderator please

Help! I'm currently in Spain with my 2 Virgin mobiles and can't access my voicemail on either one. I have no recollection of ever sitting up a PIN - any ideas would be gratefully received.

Thanks in advance.

Chris Newman

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Message 12 of 22
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Re: Voicemail pin while abroad - moderator please

Thanks for the post Chrisatobm271 and welcome to our community.

 

I'll pop you over a private message so we can look into this for you.

 

Thanks, Emily.

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Message 13 of 22
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Re: Voicemail pin while abroad - moderator please

Same problem for me, abroad and need voicemail PIN reset, please help!

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Message 14 of 22
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Re: Voicemail pin while abroad - moderator please

Thanks for the post Adamholb16.

 

I'll pop you over a private message so we can go through this. 

 

Thanks, Emily.

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Message 15 of 22
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Re: Voicemail pin while abroad

Hello, I have the same problem, can not remember setting a pin for voicemail and never needed one. Unfortunately now I'm abroad have few messages and can not listen to them. 

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Message 16 of 22
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Re: Voicemail pin while abroad

Thanks for the post and welcome to our community Indre1.

 

I'll pop you over a private message now so we can look into this.

 

Thanks, Emily.

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Message 17 of 22
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Re: Voicemail pin while abroad

Hi,

I also have trouble accessing my voicemail since i have never set up a PIN.

Can anyone please help me?

Thanks!

 

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Message 18 of 22
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Re: Voicemail pin while abroad

Hello

I am having the same issue but I don't recall setting up a PIN. I have to urgently access my voicemail but it is impossible to reach any customer support via phone. I did 3 three failed attemps so I can't try the default PIN now as the voicemail is now temporarily unavailable.

If you could help it would be most appreciated, thank you!

Kind regards

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Message 19 of 22
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Re: Voicemail pin while abroad

Good Afternoon ferale and simdoc

 

Thanks for your posts and apologies for the time this has taken to be picked up

 

If you still need our support on this matter, please drop a response below and we'll seek to pick this up for you

 

Kindest regards,

 

David_Bn

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Message 20 of 22
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Re: Voicemail pin while abroad

Yes I still need help

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