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Stebo71
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Message 101 of 119
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Re: Voicemail pin while abroad

Hi,

I am also abroad at the moment and did not set up a PIN. Would someone be able to help? I am not planning on returning to the UK for a couple of months so any help towards a solution would be greatly appreciated! 

Cheers

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Steven_L
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Message 102 of 119
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Re: Voicemail pin while abroad

Hey @Stebo71,

 

Welcome back to the community and thanks for taking the time to post here on our forums.

 

I'm sorry to hear that you're having issues with your voicemail whilst your abroad.

 

I can get a new voicemail pin sorted for you but first we would need to confirm a few details via a private message, so that we can get you through account security.

 

Please look out for my private message and we can get started.

 

Regards,

Steven_L

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richardcoyle40
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Message 103 of 119
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Re: Voicemail pin while abroad

HI, I have the same issue, trying to access voicemail from Spain, but I don't have a pin set up

Please can somebody help?

Thanks

Richard 

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Paulina_Z
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Message 104 of 119
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Re: Voicemail pin while abroad

Hi @richardcoyle40,

Welcome to our Community Forums! Thank you for your first post, and I'm sorry to hear that you're having some issues with accessing your voicemail while you're in Spain.

We would advise that our customers set up their Voicemail PIN before leaving the country, which can be found on our How To Set Up Virgin Mobile Voicemail page.

However, as you're already our of the country, I will be more than happy to help you resolve this over Private Message.

Please keep an eye our for a purple envelope at the top right corner. I will be in touch soon.

Thank you.

Paulina_Z
Forum Team



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Sheila118
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Message 105 of 119
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Re: Voicemail pin while abroad

Hi, I am currently abroad and didn’t set up pin for voicemail before I left.. can you please assist in obtaining a pin.

Many Thanks

 

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Corey_C
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Message 106 of 119
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Re: Voicemail pin while abroad

Hi Sheila118,

 

I've replied to your other post and sent you a PM.

 

Cheers,

Corey C

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eletos
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Message 107 of 119
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Re: Voicemail pin while abroad

Hi Another one here who didn’t set up a voicemail PIN before traveling!

if anyone could DM me and help out I would be very grateful. 

Thanks 

Steve

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Zak_M
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Message 108 of 119
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Re: Voicemail pin while abroad

Good morning @eletos

 

No problem at all, I will send you a message across now. 

 

Kind regards,

Zak_M

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Zak_M
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Message 109 of 119
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Re: Voicemail pin while abroad

Thank you for providing me that information via PM. 

 

I have arranged for the number to be sent to you via text message. 

 

Kind regards,

Zak_M

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eletos
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Message 110 of 119
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Re: Voicemail pin while abroad

All sorted now. Thanks!

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