So am I effectively left without a voicemail service for the remainder of my stay? If so, how can I claim a refund/cancel my contract?
If you want to use voicemail while you’re away, you’ll need to make sure it’s switched on before you go. Have a look at While You're Away for more information on voicemail costs abroad.
To switch on voicemail:
- Log into virginmobile.co.uk/youraccount
- Click on Plan and device
- Click on Manage services
- From there you can select the option to turn on voicemail
You’ll also need to set up a Voicemail Pin before you go. Find out more about Virgin Mobile Voicemail including how to set up & manage your PIN.
To set up or remove voicemail diverts, just dial your voicemail and choose Message settings then follow the instructions. To adjust the divert settings on your phone see Virgin Mobile phone support.
Find out how to pick up your voicemails While You're Away.
Looks like Virgin is a phone hackers paradise. Setting a PIN is the first thing you should do when setting up Voicemail for the first time.
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