on 19-04-2022 12:27
Hello,
Can you reset PIN numbers for the two accounts on my family group please? Both are currently abroad with their mobile phones but did not set PIN before leaving.
Thanks.
on 19-04-2022 12:31
Hi Turkic
Thanks for your post
Can we just ask what the pin is for please
Are both the accounts in your name?
Gareth_L
on 19-04-2022 12:45
Hello,
PIN is for them to access their voicemail while abroad. Both accounts are under my name.
Thanks.
on 19-04-2022 12:53
Thanks Turkic
I can look into this for you
Just needed to ask them questions sorry
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 19-04-2022 14:09
HI Turkic
Thanks for that information
Both number will receive an SMS Message in the next hour with instructions on how to reset the Voicemail Pin
Can you please let me know once its all resolved
Gareth_L
on 19-04-2022 16:13
Thank you for your help, they both managed to access their voicemail.
Regards.
on 19-04-2022 16:22
Thanks for the update Turkic
That's me happy knowing its fixed now
Gareth_L