Voicemail pin needed

[JVogel]

Hi, I’m trying to access my voicemail whilst abroad but everytime I try every attempt I can’t access it. I can’t remember if I’ve set up a PIN but nothing seems to be working. It keeps asking for my PIN but I just don’t think I have one. 

[MOD EDIT: Subject title changed for clarity]

[Gareth_L]

Hello jVogel.

Thanks for your post. 
Sorry to hear about the issue with your voicemail 

Have you tried the default pin 7890.

If it doesn't work please let me know.
So I can look into this for you. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L

[Gareth_L]

Thanks john.

I have just reset the voicemail pin for you.

You will receive a text message with details how to fix this from your side.

Can you let me know if that works 

Gareth_L