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doctin42
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Voicemail notification

I'm having trouble clearing new voicemail notifications.

I hit voicemail and am told i have no new messages. Notification just changes time to immediately after I've ended the call.

Restarting my phone resets the new voicemail notification time to that of restart.

Trying to deactivate voicemail using ##002#  gets this response;

Screenshot_20201005-222146_Contacts.jpg

 It's driving me mental. Please help.

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Zoie_P
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Re: Voicemail notification

Hi Doctin42,

thanks for your post 🙂

I am sorry to hear this and I get this sometimes on my iPhone so I know how annoying it can be, can you please let me know what handset do you have? And this may sound silly but have you reset the handset?

Thanks,

Zoie

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doctin42
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Re: Voicemail notification

I haven't rest the handset as I'm not pfaffing about redoing everything.

It was obviously a provider issue as it stopped just as suddenly as it started without me having to change anything. 

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Zoie_P
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Re: Voicemail notification

Hi Doctin42,

thank you for your reply, I am sorry, you can reset the handset by turning it on and off you don't need to do a factory reset just a soft reset. what handset do you have?

Thanks,

Zoie

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doctin42
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Re: Voicemail notification

Oh yes, did a soft reset many, many times with no joy.

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Zoie_P
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Re: Voicemail notification

I am sorry this did not help. can you please advise on your handset model?

Thanks,

Zoie

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doctin42
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Re: Voicemail notification

No need. The problem has gone.

As I said, I have an old Samsung Galaxy S7. I know it's no longer made but Samsung still update the software if needed.

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