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Voicemail notication won’t go

My voicemail notification won’t go it say I have 3 and I do not!! Tried resetting, updating the phone and updating network setting.. driving me mad

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Re: Voicemail notication won’t go

I have the same issue, icon shows messages but there aren't any in the voicemail box - another post was helped by virgin support, have you heard from them?

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Re: Voicemail notication won’t go

I had the same issue earlier today so sent my self a voicemail from another phone and managed to delete that one which made the icon disappear
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Re: Voicemail notication won’t go

Yes tried that, unfortunately it didnt work. Think I need the message waiting indicator reset by Virgin support.

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