Voicemail in EU no PIN

[TaginePot]

Hi

Am in the EU and didn’t know I needed to set a PIN before leaving UK to access voicemail. There are a few waiting and I need to get to them. Have tried all the tips but am now locked out altogether. Help!?

[Paulina_Z]

Hi @TaginePot,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've been locked out of your Voicemail service while abroad!

When travelling abroad, we recommend our customers take a look at our Using Mobile Abroad page to ensure that you're prepared for your travels. You can also take a look at our Roaming Hub to check for roaming costs in different countries. 

In order to help reset your Mobile PIN, I will need to send you a Private Message and confirm a few details. Please keep an eye out for a purple envelope a the top right corner of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @TaginePot,

Thank you for coming back to me via Private Message! I'm glad that I was able to assist with your query and that you now have access to your Voicemail! 🙂

Please let us know if you need any more help or assistance going forward! We're here to help.

Thank you! 🙂