on 21-03-2023 14:17
I cannot get rid of the voicemail icon on my mobile screen. I have no unread messages,and selected option 3 to delete,but the icon stubbornly remains. Help!! My phone is a Samsung A23 android,and nothing on YouTube helps with my problem. It's driving me nuts.
Answered! Go to Answer
on 21-03-2023 14:28
Hi Suejabga,
Welcome to the Community and thank you for posting.
I am very sorry to hear you are unable to remove the voicemail icon from your handset, we will do all we can to help.
Can you please try clearing the Cache and data from the handset?
Please select Settings >App >Sort By (Icon on top right) >Show System Apps >Call Settings >Storage >Clear Cache and Data.
Let us know how you get on.
Thanks,
on 21-03-2023 14:28
Hi Suejabga,
Welcome to the Community and thank you for posting.
I am very sorry to hear you are unable to remove the voicemail icon from your handset, we will do all we can to help.
Can you please try clearing the Cache and data from the handset?
Please select Settings >App >Sort By (Icon on top right) >Show System Apps >Call Settings >Storage >Clear Cache and Data.
Let us know how you get on.
Thanks,
on 21-03-2023 18:37
This seems to be happening more and more to me and my wife also, the only way to get rid is to leave yourself a voicemail, listen then delete it.
I know it doesnt help if you live alone etc but get someone to call you and leave a voicemail if you can