I have recently moved my mobile number to Virgin from another provider.
I'm starting to see issues where the new Voicemail icon appears on my mobile but after checking there is no new voicemail.
Could you please advise how I can get rid of this icon and for it to only appear when there is actually a new voicemail !
I have a Samsung S9+ handset with Android v.10.
Only on a related but perhaps different matter, my handset still shows the old mobile number that used to be on this Virgin SIM card in 'settings', 'about phone', and 'phone number'. Will this eventually be replaced with my current mobile number that I bought across to Virgin using a recent PAC code ?
Thank you for your post and welcome to the forums.
I apologise for the delay in response. Just to start off with the last part of your post - you are able to change that yourself to the number you have kept. If you could go to settings, application manager, go to phone, open it and hit clear data and the voice mail notification notice will disappear.
Can you let me know how you get on.
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk