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Voicemail callback

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amrick1
Joining in

on ‎07-03-2023 10:47

Hi I was wondering how do I callback a voicemail from my virgin mobile voicemails? Also is there a way to display the number of the caller?

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Robert_P
Forum Team
Forum Team

on ‎07-03-2023 11:09

Hi amrick1

 

Thanks for posting in regards to your voicemail service for your mobile, we appreciate you taking the time to raise this via the forums and welcome to the community.

 

In regards to the call back, there isn't a feature in the voicemail service that allows you to call the customer back directly from the message, the number would be mentioned in the automated part of the message that the call was from. There is some voicemail help here in regards to set up, troubleshooting and how to use 🙂

 

Thanks

 

Rob

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Robert_P
Forum Team
Forum Team

on ‎07-03-2023 11:09

Hi amrick1

 

Thanks for posting in regards to your voicemail service for your mobile, we appreciate you taking the time to raise this via the forums and welcome to the community.

 

In regards to the call back, there isn't a feature in the voicemail service that allows you to call the customer back directly from the message, the number would be mentioned in the automated part of the message that the call was from. There is some voicemail help here in regards to set up, troubleshooting and how to use 🙂

 

Thanks

 

Rob

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