Virgin Media Community

[Kirsty1492]

Hi, I am in Thailand and have a couple of voicemail, I've been trying to access them but it keeps asking for a pin, I don't  remember ever setting a pin up and have not idea what it is.

I'm currently locked out of my voicemail, for trying too many time.

Please can you help get this unlock and provide a pin so that I can listen to my voicemails

[Lee_R]

Hi Kirsty1492, thanks for reaching out.

Sorry to hear you've been unable to access your voicemail whilst abroad.  And sorry for any inconvenience this may be causing you.  I would love to help you with getting you your PIN.  To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Lee_R]

Hi Kirsty1492,  thanks for getting back to me privately.

This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, enable to you make any changes if changes are available to you.  And for future reference, should you need it, before leaving the UK, here is a useful link in regards to our voicemail service.
Regards
Lee_R