Voicemail Pin

[shoey000]

Tried accessing my voicemails this morning and found that I now require a password.

I've not set one so can't input one. 

Online help links don't work. Your 'help' text service just tells me it is a bot and that I should call the number I've been holding on for the last twenty five minutes. 

Is there someone who can help me with this problem ASAP please? I'm trying to run a business. 

[shoey000]

Great, I just got cut off. 

[Ryan_N]

Hi shoey000, 

Thank you for your post and welcome to the forums. 

Sorry to hear that you've experienced this issue - it's something that can be sorted though, don't worry. Just to confirm, is this a business or personal line? 

Cheers, 

Ryan. 

[shoey000]

Personal and business.

[Ryan_N]

I ask as if this has been set up by Virgin Media Business it's not something we can help with - so just to confirm, which one is it? 

Cheers, 

Ryan. 

[shoey000]

Personal.

[Ryan_N]

Lovely - thanks for confirming. 

I will send you over a private message to help out. 

Cheers, 

Ryan. 

[Ryan_N]

No problem at all 🙂 

Cheers, 

Ryan.