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Portman40
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Voicemail PIN

HI

I wish to access my voicemail from a landline, but it is asking for a PIN, which I cannot remember.  After trying several possibilities it says my voicemail is locked.

Can you reset the PIN and then can I change it to something I should remember?

Thank you

 

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David_Bn
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Re: Voicemail PIN

Good Afternoon Portman40,

 

Thanks for your post on our Community Forums and I'm sorry to see this post has not been responded to sooner.

 

Have you been able to have this issue resolved, or is this still on going?

 

If you still seek further assistance, drop a response below, and I can reset the PIN on your voicemail service for your mobile phone. 

 

Kindest regards,

 

David_Bn

 

 

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Portman40
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Re: Voicemail PIN

Hi David

The problem is still outstanding so please reset my PIN, thank you.

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David_Bn
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Re: Voicemail PIN

Thanks for coming back to me Portman40,

 

I'll need to take this to PM to locate your account and to pass data protection

 

Check out the purple envelope in the top right hand corner for my message

 

Kindest regards,

 

David_Bn

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Portman40
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Re: Voicemail PIN

Thanks for the information via PM David.

All now settled thanks to your help.

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Melissa_F
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Re: Voicemail PIN

That's great 🙂

 

Thanks for letting the community know as others with the same issue know they can get the help they need here.

 

Thanks

 

Melissa

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