Virgin Media Community

[diarmuidsphone]

Hello

Same problem that many others have posted -  I am outside the UK and unable to access voicemail.  PIN requested which I did not have and now I'm locked out after 3 attempts.  Please can someone send me a direct message to help sort this out?

[Kain_W]

Thanks for posting diarmuidsphone,

Welcome to the community. 

Can I ask did you have a PIN set up prior to being abroad?

Let us know,

[diarmuidsphone]

No - I did not realise I had to do this.  Can you help? Thanks

[diarmuidsphone]

No - I did not realise I had to. Can you help sort this?

[Kain_W]

Not to worry,

I've dropped you a PM so we investigate this for you.

Keep an eye out for the message within the purple envelope icon.

Thanks,

[Kain_W]

Thanks for your cooperation over PM diarmuidsphone,

I'm glad you can now access your voicemail., if you do face anymore issues then pop back up and we'll advise further.

Take care,