Voicemail PIN Reset

[billywhizz47]

Afternoon,

could one of the forum team DM me please. I have what appears to be the common gone abroad and had pin set on voicemail issue.

I have never set a pin so assume this is an auto system allocation.

I need a pin reset please, two messages waiting I need to get to.

Thanks in advance.

[Adri_G]

Hi billywhizz47, thank you for posting on our help forum with your issue.

A warm welcome from us in the community, btw 🙂

We're sorry to hear of this issue with your voicemail while abroad, if you haven't set up a pin previously it may be the case that you need some help from us with this.
Could you please try a default pin such as 1234 or 7890 and let us know if that allows you access to the voicemail?

Give this a shot and let us know if you've managed to access the voicemail messages, if not we'll be glad to assist further.

Cheers,

[billywhizz47]

Hi Adri,

Thanks for coming back so quickly.

I should have said I had read the forums so have already tried 7890, 1234 etc.

Thanks

[Adri_G]

Thanks for confirming you've tried this already, billywhizz47.

I am eager to assist with this issue, please expect my private message here shortly so we can do the necessary checks that will enable me to help out.
Please check the top-right corner of our forum and you should see a purple envelope. 
Click this and you'll see my message.