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paullew17
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Voicemail Notification

Hi all, I've been having issues with voicemail notifications for quite a while now. If I am left a voicemail I will not get a notification (red blob on the green phone icon) on the home page.

If I go into the phone app then a see the red blob on the voicemail icon, however, unless I go in to check that page I don't know the voicemail is there. It used to work fine but for some reason has stopped.

I have reset my network settings and ensured that notifications and badges are turned on but still no notifications on the front home screen. I am using an iPhone 8 plus with ios 13.3.1

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Re: Voicemail Notification

Hi paullew17,

 

Sorry to hear that you're having issues with your voicemail.

 

Has this happened since you did the latest IOS update?

 

Please could you try to remove your APN settings and re-add them back onto your phone? If you text the word ALL to 78922,this will send you the correct APN settings for your phone.

 

Would you be able to try connecting to the VM network manually? 

 

When you have a missed call does it shown in red when you open the phone page?

 

 

Regards

Steven_L

 

 

Regards

Steven_L

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