Not sure if this is a Virgin issue or iPhone issue but I keep getting push notifications saying I have a new voicemail but I don’t. The red dot notification is also on the phone icon but that doesn’t bother me, it’s just the actual notification that’s annoying me.
I noticed it after updating to ios 14.1, so don’t know if that anything to do with it but I’ve tried searching for solutions and had no luck. Any ideas?
I also have this problem. I have been getting new voicemail notification none stop. However, when I go onto my voicemail I have no new messages. This has only started to happen since updating my iPhone.
Sorry to hear you're having issues with the voicemail notification not clearing. Please can you try the following:
On your iPhone, go to Settings > Notifications > scroll down and tap Phone turn off Badges and wait about a minute and then turn it back on. Then, go to Settings > Notifications > Phone and turn off Badges. Then, restart your iPhone and go to Settings > Notifications > Phone and turn Badges on.
I have this problem too and it is very annoying! I have tried what you suggested and I wind up with the same - a red 1 showing I have a message and a pop up message. When I call voicemail it tells me I have no messages and then I can't hang up!
I’ve had this issue for a while but today got rid of the notification by dialling your voicemail. Option 3 for settings and features and then option 2 to manage message alerts. I then turned this on & off by pressing option 1.