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Voice mail pin abroad

Benellitrk
Joining in

Hi I'm after help I've got important voice mails that I can't listen to as I'm abroad and being prompted to enter a pin code that I knew nothing about so need help and advice on how to set this up please. 

3 REPLIES 3

Akua_A
Forum Team
Forum Team

Hi @Benellitrk,

welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues when trying to access your voicemail abroad. I can understand the frustration caused. 

Just to confirm, before leaving the UK, did you ever set up a voicemail pin as seen here https://www.virginmedia.com/help/mobile/set-up-virgin-mobile-voicemail? Also, is it just voicemails you are having issues with on your service? 

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks for the reply and yes I'm just after some help setting up the pin to listen to my voice mail as I didn't set it up prior to leaving the UK as I wasn't aware I had too.

Thank you for letting me know @Benellitrk.

To best help with this, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs