Virgin Media Community

[Trent157]

My voicemail has locked whilst abroad can.t unlock it without Virgin Tech help. I hadn,t set a password whilst in UK but thought I might have and tried a few anyway and. Locked it now I can,t access my voicemail and am waiting for important message from holiday company and they have phoned me back . Therefore please could someone at Virgin help me to sort this as reading the forum messages seems a common problem.

Thanks

[Paul_DN · Accepted solution]

Hi Trent157,

Thank you for reaching out to us in our community and welcome, sorry to hear you are locked out of Voicemail while abroad due to not setting up a pin while still in the UK, this is something I can help with, I will send you a link into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

[Lexx1]

Hi is there any chance you can help me as I have the same problem thanks 

[Kain_W]

Hi there Lexx1,

Welcome to the community.

Apologies for the issues faced regarding this, I've dropped you a PM so we can discuss further.

Check the purple envelope plum for the message.

Thanks,