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Trent157
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Voice mail locked abroad

My voicemail has locked whilst abroad can.t unlock it without Virgin Tech help. I hadn,t set a password whilst in UK but thought I might have and tried a few anyway and. Locked it now I can,t access my voicemail and am waiting for important message from holiday company and they have phoned me back . Therefore please could someone at Virgin help me to sort this as reading the forum messages seems a common problem.

Thanks

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Paul_DN
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Re: Voice mail locked abroad

Hi Trent157,

Thank you for reaching out to us in our community and welcome, sorry to hear you are locked out of Voicemail while abroad due to not setting up a pin while still in the UK, this is something I can help with, I will send you a link into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

 

Lexx1
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Re: Voice mail locked abroad

Hi is there any chance you can help me as I have the same problem thanks 

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Kain_W
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Re: Voice mail locked abroad

Hi there Lexx1,

Welcome to the community.

Apologies for the issues faced regarding this, I've dropped you a PM so we can discuss further.

Check the purple envelope plum for the message.

Thanks,

Kain
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