Virgin Media Community

[ukguy183]

Is the virgin to virgin 60 minutes free call only available in UK? or is it also available in EU?

[enlli]

I'm fairly confident that it is UK only. If one, or both of the phones are in the EU than normal EU roaming applies

[BenMcr]

If you're calling from a Virgin Mobile mobile in the UK to one abroad it should still apply, as you can't tell where the phone is. This would also apply if you're calling a Mobile from a Virgin Home Phone that has mobile calls included.

When roaming in the EU with Virgin Mobile (either one or both mobiles) any Virgin to Virgin allowances would also still work. Roam Like Home rules say that any UK allowances work as normal. Once we leave the Brexit transition period, that may change.

If you're outside of the EU with Virgin Mobile you would be charged the International roaming rates, and it wouldn't apply then.

[enlli]

I stand corrected --- not been with Virgin for the past 3 years so getting rusty

[teabag]

@BenMcr

I thought the 60 minute limit was only when phoning free from Virgin landline to Virgin mobile, not from mobile to mobile?.

Glad to be.proved wrong as always 😉

[BenMcr]

Well yes that is true, but as the post is in the Mobile forum and it wasn't 100% clear if it was mobile to mobile or landline to mobile I thought it was worth covering both.