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Virgin text - near credit limit

After making text message donations for charity I received Virgin Media text saying I have nearly reached my credit limit and need to make a payment. or service will be lost. Is this a scam?

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Re: Virgin text - near credit limit

Hi webbdmichael,

 

Thanks for posting and welcome to our community 🙂

 

We do send a text message if you are nearing your credit limit (75%, 95% and 100%) from what you've said in regards to donating for charity these would be added to your mobile bill, you can check your balance online here

 

Alex_Rm

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