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Allanmcc75
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Virgin mobile won’t receive incoming calls

My Moblie is not allowing most of my incoming calls through. Calls are told the phone is off or not available. I have 4 bars and have seen the missed call appear without ringing

Corey_C
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Re: Virgin mobile won’t receive incoming calls

Thanks for your post and for reaching out to the Community Forums, Allanmcc75,

 

Apologies for the delayed response and sorry that you have not been able to receive calls on your mobile. Have you been able to get this sorted since your post? If not have you been able to try the SIM in another device?

We do also have online mobile help here:  https://www.virginmedia.com/help/services-support/mobile

 

Cheers,

Corey C

 

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