Virgin Media Community

[Cyman]

Does anyone else get a rushing noise like a howling wind while waiting for someone to answer when you ring a number using Virgin Mobile?  This happens every time and only stops once the call is accepted, it happens with both mobile and landline numbers.

[paulchambers061]

Yeah, that's happened to me before, sounds like the interference on radio between stations. Like you say it disappears when the call is answered. Maybe a local mast doing that is my guess.

[petebrown71]

same issue here - on sim only - new sim Still happening, did you get it resolved?

[Hetty_R]

Hi petebrown71, 

Welcome to our community forums! 

I'm sorry to hear you're having some problems with your new sim card. 

Would you be kind enough to tell us a bit more about the problems you're experiencing? Is it on all incoming and outgoing calls? Is it only happening sometimes? Any specific networks? 

If you haven't already I would recommend performing a manual network search to see if that makes any difference. It is also worth trying your sim in another handset if you have the means to do that. 

Look forward to hearing from you, 

[Yeasin]

Yes. It's so loud sometimes have to hold the phone away from my ear. 

[Alex_RM]

Hi Yeasin,

Can you please confirm which of the questions you're saying yes to?

Have you tried the SIM in a different handset?

Alex_Rm

[Yeasin]

Hi Alex,

The "yes" answer was in relation to the original post. 

Best wishes,

Yeasin