Hi Paul, thanks for the message and sorry to hear that you are having issues with the set up of the online account, can you try using a different email? Please also insure that you have tried caps and non caps. Sometimes the memorable word can be case sensitive ^Chris
Thanks for joining me in a Private Message @PaulR6060 and letting me know that you're now able to register and access your online mobile account. Do let me know if you have further issues and sorry the registration wasn't smoother for you.