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Virgin mobile number not on sim

Hi i have the oomph bundle but we have never used the sim that came with the deal. My mobile contract has expired and i wanted to use this sim. I plan on transferring my number but the virgin number is not detailed on the sim. It wont let me set up an account without a mobile number. How do i get this?? I cant insert sim into my handset until my handset is unlocked. Thanks

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Re: Virgin mobile number not on sim

Hi sinnes79, 

 

Thank you for your post and welcome to the forums. 

 

That's really odd, is it not listed on the card the SIM was attached to in the post? Can I ask when you did get this? As after 32 days it needs to be activated, if it has been over that time a new SIM would need to be issued. 

 

Cheers. 

Ryan_N - Forum Team
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Re: Virgin mobile number not on sim

It's been longer than 32 days we have had sim for 

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Re: Virgin mobile number not on sim

Don't worry, I will send you a private message so I can sort this for you 🙂 

 

Cheers. 

Ryan_N - Forum Team
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