Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
91 Views
Message 1 of 2
Flag for a moderator

Virgin media connect app

Keeps saying someone else is signed in on my virgins when there is no one on it, trying to sort black spots and I just can’t do it as it’s asking me to ask the person to sign out please help, tried restarting hub etc...

0 Kudos
Reply
Highlighted
  • 2.99K
  • 177
  • 239
Forum Team
Forum Team
21 Views
Message 2 of 2
Flag for a moderator

Re: Virgin media connect app

Hi Leeridgway,

 

Thanks for posting, and sorry to hear you're having some issues with the app.

 

Can you please confirm if you've tried a pin hole reset of the hub?

 

Alex_Rm

0 Kudos
Reply