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Stoney2021
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Virgin freestyle fraud

Hi,

 

I have had an email from 

virginmedia@virginmedia.co.uk

Stating I have taken out a freestyle contract.  I have not taken out a contract and only have mobile as part of my package as sim only. Is this a genuine virgin email ? If it is how to I get this resolved? 

Thanks,

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Tom_F
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Re: Virgin freestyle fraud

Hi Stoney2021, thanks for getting in touch.

 

Sorry to hear about the unexpected email regarding a Freestyle contract. I'd like to take a look into this and clear things up - please look out for my PM (the purple envelope) and get back to me when you can so we can investigate.

 

Tom 

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