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Virgin Security Key

Rayre70244
Joining in

Hi, I am looking to access my loan agreement details but cannot find my security key anywhere. I have been through every single email and I cannot find it. I am really struggling with who to speak to since I have been moved over to 02. Nobody seems to know what I am talking about at all. 

Thanks

2 REPLIES 2

Joseph_B
Forum Team
Forum Team

Hey @Rayre70244,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, I would like to go about helping you reset this security key, for me to go about doing this, I will need to send you a quick private message.

Joe

Joseph_B
Forum Team
Forum Team

Hey @Rayre70244,

Thanks for joining me in that private message, glad we could go about resolving your issue, if there is anything further I can do to help, let us know here.

Joe