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Virgin Oomph sim

I recently joined Virgin Media with a Oomph package. I received the Sim however I have not been able to register and I do not know the mobile number. The phone simply displays 'emergency calls only'

I have tried manually registering to virgin 4G/3G/2G and resetting the phone.

Is this an issue with the Sim? 

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Re: Virgin Oomph sim

Hi Echeng84, 

Thanks for your post and welcome to our community. 

Really sorry that your new SIM is having some issues, we can certainly take a look at what's going on. 

It might be that the SIM hasn't been activated or we need to send a new one, all something we can sort out. 

I'll send you a message now and we'll take it from there. 

Emma_C - Forum Team
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