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zchohan
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Virgin Moblie Barred

My Virgin Mobile Monthly has been barred for absolutly no reason and i need further assistance and have not recived any from virgin support. I have tried multiple times through the website messenger, calling 789, and texting them (07533016422). Still no response, please help me.

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zchohan
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Re: Virgin Moblie Barred

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David_Bn
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Re: Virgin Moblie Barred

Good Morning zchohan,

 

Thanks for your post and I'm sorry to see that your mobile account has been barred, has this been resolved or is this still on going?

 

The reasoning for barring of mobile services is usually due to an unpaid bill, an exceeding of the credit limit or cancelling of the direct debit.

 

It's also possible to bar numbers if the account holder requests that action to be taken on any numbers on the account

 

Do you know if any of these reasons would apply to you?

 

Kindest regards,

 

David_Bn

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