Virgin Mobile number displayed as International Call on landline CLI display
Just a question for anyone who may have experienced a similar issue.
I have a Virgin Mobile phone and have tried to call a landline number in the Hull (KCOM) network.
Each time I call, the Caller Line Identity (CLI) is displayed as International Call. This is repeatable to several different Hull Landline numbers and with several different Virgin Mobile phones, including mine, my wife’s, two neighbours and a friend.
When calling any landline number from my Virgin Mobile phone outside the Hull area, the CLI is recognised and displayed properly – again repeatable with several Virgin Mobile phones and several landline numbers outside the Hull area.
Re: Virgin Mobile number displayed as International Call on landline CLI display
Thanks for your time and for highlighting a similar post. Unfortunately that is a different problem.
Just to be clear, the Calling Line Identity shows up as International on incoming Virgin Mobile calls to KCOM landline phones. All other calls to the KCOM landline phone show up with the correct CLI (landline or mobile incoming calls) and all incoming calls to the Virgin Mobile service on the iPhone also show up with the correct CLI (including incoming calls from KCOM landlines). This is repeatable using several different Virgin Mobile accounts/phones, irrespective of the mobile phone Manufacturer.
I'm not sure what you mean exactly, so I'm hoping you can clarify. Do you have multiple phones that are experiencing the same issue, or are you referring to other people that are also calling the Hull numbers that you've mentioned?
Along with this, to ensure nothing is repeated where possible but also so nothing is missed, would you mind clarifying what troubleshooting and diagnostics you've carried out thus far in an effort to remedy this?