Hi I am also having a problem registering for an account as part of the Oomph package.
I had the problem logging on as the registration page as it asked for a a security question which I was not aware of. I phoned up and was able provide a PAC code to the adviser and the number has now been transferred. I also set up a security question but was told that I would have to wait 24 hours to be able to try and register again.
I have now tried to register again but this time the phone number is not recognized - I tried the original number and the transferred one with no luck. Can anyone advise what I need to do?