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Message 41 of 44
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Re: Virgin Mobile Account Registration Problem

Hi 

 

Thanks for posting and welcome to our community 🙂

 

Can you see if these steps help here

 

Security answer would be the same as your cable account 🙂

 

Let me know if you have any joy.

 

Alex_Rm

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Message 42 of 44
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Re: Virgin Mobile Account Registration Problem

I've tried that and also tried the same answer as the one that's on my other account and that doesn't work I even tried ringing today and that wasn't much help when trying to sort then tried ringing back and got told the call centres didn't shut til 6 and couldn't get through to anyone before half 5 was just getting the call ended constantly. surely there is a way to resolve this easily online.

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Re: Virgin Mobile Account Registration Problem

Hi emmalouise077, 

 

Thanks for your reply. Sorry to hear this hadn't worked for you. I'll send you a PM to get your mobile account details.

 

Cheers

Corey C

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Message 44 of 44
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Re: Virgin Mobile Account Registration Problem

Hi

 

I'm also having an issue with registering a number. I've filled in the number field but no verification text has been sent. Can someone help please!

Thanks,

Rick

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