I have spent half hour on the phone as my security question/answer were not set up.
Then when sorted out I try to set up a password on the next screen and although all green ticks and several attempts at various passwords it keeps saying that I am need to check password rules and will not progress.
Keep trying different passwords all the time leading to ticks saying ok then the same message.
Tried different browsers and the same result.
I have never know setting up an account to be so problematic and difficult. Please can someone help.
ok I worked it out - did not like two letters the same in a row (or numbers for that fact) - my fault it does say this in the rules but should not really show a green tick if it is not correct as the rules then go out of site.