Hi,
When trying to register for a new Virgin Mobile account, after entering my Mobile Number, the next screen asks me to enter digits from my security answer but I have never set one up. My SIM came with my Oomph Virgin Media Package and there were no codes or specific instructions on how to set up the account.
In the instructions for registering it says after I give my Mobile Number, I should receive a text with a code. I have tried several times and have never received a code. Is this the issue?